State of Student Success and Engagement in Higher Education

Globally, higher education is adopting new pedagogy and technologies to assist educators in preparing students for the evolving world of work. As institutions explore innovative ways to educate lifelong learners, understanding student needs will be imperative. For the fourth consecutive year, we’ve surveyed students and educators worldwide to shed light on critical drivers of student success and engagement today.

17 Countries

6,100 Results

August 2023

Dive into the Data

One study. Thousands of voices.

Working with Hanover Research, we fielded a global study to discover critical drivers of student success and engagement today.

17 countries

6,100 students, administrators and faculty

80% students, 20% administrators and faculty

6 key trends, perspectives and considerations

75% Practical application of skills, 67% Feedback on progress & performance, 66% Program flexibility

A focus on practical skills and lifelong learning.

We asked what aspects of skills-based learning are valued most.

The answer across all regions:

Practical application of skills (75%)

Feedback on progress and performance (67%)

Program flexibility (66%)


Navigating Emerging Technology

We asked students and educators about generative AI.

Rapid technological advancements continue to shape higher education with new developments like generative AI and ChatGPT. Still, these tools have yet to be widely used in classrooms across the world.

Get insights on:

How students and educators use AI

Guidelines and training institutions provide for AI use

Concerns educators have about AI use in classrooms

GENERATIVE AI EXPERIENCE OF RESPONDENTS: Currently use 28% Do not currently use, but know how to use 38% Do not currently use, and don't know how to use 28% N/A- generative Al tools are banned 6%

Most Impactful Factors on Student Enrollment

Finance (80%)

Economic issues/Recession/Inflation

Debt (79%)

Student loan forgiveness policies

Employment (78%)

Immediate workforce opportunities

SOCIOECONOMIC FACTORS IMPACTING STUDENT ENGAGEMENT: Access to technology 82% Psychological well-being 82% Home life/wellness 81% Household income 80% Learning disabilities 80%

Access to Education and Technology are Critical

Socioeconomic factors significantly impact student engagement.

Institutions have taken actions to make education more accessible for all students, but access to technology remains a barrier for many students.

While 75% of respondents say their LMS is being used to increase accessibility:

More than half frequently rely on free resources to supplement their learning/curriculum

Nearly half of students (48%) and 41% of educators say they frequently use the mobile app to access their institution’s LMS


State of Student Success and Engagement in Higher Education