Impact by Instructure helps institutions improve technology adoption and evaluate the impact of educational technology, while helping faculty and students seamlessly navigate new platforms.

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We use [Impact] proactively to connect our users (students, faculty, and staff) with the support materials and increase their use of the tools.

Alisa Kadenic-Newman

Director of Academic Technology, Community College System of New Hampshire

Make navigating new technology a breeze.

Customized In-App Messaging

Customized in-app messaging and channels confirm that the hours spent trying to figure out new technology is a thing of the past. Students and educators have a direct line to each other, eliminating barriers to student success.

Usage Dashboards & Analytics

Insightful dashboards and dynamic reporting provide a bird’s eye view of how well students and faculty are engaging with available edtech tools. When you pair Impact with your existing and future education technology suite, the return on your tech investment will be on brilliant display.

24/7 Support

In-context support empowers students and faculty to focus more on teaching and learning, and less on navigating and learning new technologies.

Targeted Communication

Drive action with in-app messaging

Increasing technology adoption starts with making faculty aware of the tools available to them and how these tools can help them to improve learning and teaching. Reach students and faculty through targeted in-line messaging to communicate with your users and guide them through tasks.

Customized

Targeted

Real-Time

Instructure Product Desktop Impact In App Messaging
Instructure Product Desktop Impact HE Analytics Dashboard

Adoption Insights

Measure technology impact

Institutions put a lot of effort into training, communication, instructional design, and support, but are often challenged to quantitatively understand their effect on technology usage. Impact’s insightful dashboards and dynamic reporting provide a bird’s eye view of how well students and faculty are engaging with available edtech tools.

All three [messaging, support and reports] they go together, right? That’s the beauty. We need the support portal; we need the messaging portal, and we need the analytic tools to see how we are doing in that.

Lene Whitley-Putz

Dean of Online Learning, Foothill College

Live Support

Support your users, alleviate your help desk

When faculty and students have questions or need support, they need answers in context to their actions and at the moment of need. Provide out-of-the-box self help content and easy access to support channels, empowering students and faculty to focus more on teaching and learning, and less on traversing technologies.

Lower support costs

Reduced time to resolution

Increased user satisfaction

What we are aiming to do now is a zero tier help desk, so that people could find what they need, when they need it.

Schelly Gardner

Manager in Academic and Research Engagement, Southern Cross University

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Discover the Instructure Learning Platform

These tools work together to enrich, support, and connect every aspect of teaching and learning.

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Ready to streamline your edtech ecosystem?