Instructure Leadership

Charles Goodman

Interim Chief Executive Officer

Charles Goodman is Instructure’s interim chief executive officer. He brings with him more than 30 years of experience building profitable businesses. Most recently, Charles served as CEO of Frontline Education, a Thoma Bravo portfolio company that provides administrative tools for over 12,000 educational institutions. Before that, Charles was CEO of PowerPlan, where he executed multiple market strategies and led three acquisitions to expand the solution portfolio from the back office into operations while steadily growing PowerPlan’s presence around the globe. In addition to helping companies expand, Charles has a passion for transforming organizations through employee culture and the customer experience. Charles graduated from Texas Tech University with a bachelor’s degree in engineering.

Mitch Benson

Chief Product Officer

Mitch is Instructure's chief product officer. Before assuming responsibility for all of Instructure's products, he was primarily responsible for the ongoing development of Canvas, ensuring its position as the most modern, scalable, secure, accessible, and easy-to-use learning platform available.

Prior to Instructure, Mitch served in executive roles at Microsoft, Pearson, and in the not-for-profit and public sectors in Washington state. He graduated from the University of Washington, was a fellow at Stanford University Graduate School of Business, and earned an M.S. in information systems from Capella University.

Dale Bowen

Chief Financial Officer

Dale Bowen is Instructure’s chief financial officer. He has more than 20 years of experience leading finance teams, acquiring and integrating companies, and driving enterprise value. Most recently Dale served as CFO of Consilio, global leader in eDiscovery services. Dale holds a master's degree in financial economics from American University and a bachelor's degree in business management from the University of Utah.

Matt Kaminer

Chief Legal Officer

Matt Kaminer is Instructure's chief legal officer. Before joining Instructure in 2015, Matt served as General Counsel and Secretary of Collective Inc., a video and mobile advertising company. And before that (take a deep breath, this is a mouthful), he served as General Counsel and Secretary of Epocrates, Inc., General Counsel for MediMedia USA, Inc., and Assistant General Counsel and Chief Privacy Officer at WebMD Health Corp. That’s a lot of counseling, generally.

Matt holds a B.S. in computer science from Pennsylvania State University and a J.D. from George Washington University.

Melissa Loble

Chief Customer Experience Officer

Melissa Loble serves as the chief customer experience officer for Instructure, leading Instructure's customer success, services, and partnership organizations and serving as the executive sponsor for some of Instructure’s most important customer-focused topics, such as data usage and privacy. Her personal mission is to drive innovation in our customer experience, which she does, in part, by enabling customers to successfully leverage Instructure’s solutions to create highly engaging and effective learning environments for their communities.

Melissa has spent 20 years in the educational technology world, working for a number of technology suppliers and educational institutions as well as teaching leadership courses on managing technology for educational change. Melissa earned her M.A. in educational policy from Teachers’ College, Columbia University, and an M.B.A. from the Columbia Business School.

Frank Maylett

Chief Revenue Officer

As chief revenue officer, Frank is responsible for building a strong, unified sales and marketing culture, overseeing sales and marketing budget development, streamlining marketing programs, and maximizing potential sales volume across regions at Instructure.

Frank brings to this role more than 20 years of experience in leading, selling, and expanding software service organizations. Prior to Instructure, he was the CEO of RizePoint and, prior to that, the executive vice president for global sales, services, and alliances at Workfront. Frank was named CEO of the Year by Utah Business magazine in 2017 and CEO of the Year by the Utah Technology Council in 2016. He also won a Stevie for Executive of the Year in the 2017 American Business Awards. He holds a bachelor’s degree in business from the University of Phoenix and studied business administration and management at the University of Utah.

Jeff Weber

EVP, People & Places

Jeff Weber is Instructure’s EVP of People & Places; he's been doggedly fixated on bringing even more awesome talent to Instructure since 2013. Previously, Jeff worked at Ancestry.com—the leading online network for connecting families and the largest provider of family-history information, with 2.7 million paying subscriptions—as SVP of People and Places. That meant around 1,300 people (employees) at 10 places (offices). Not bad for a business built around dead people.

Jeff brings years of in-house HR and organizational development experience to Instructure, having worked for companies like Shell Oil Company, Amoco Oil, and Novell. Jeff holds an M.B.A. with an emphasis in organizational behavior from Brigham Young University.

Steve Townsend

SVP, Engineering

Steve Townsend is Instructure’s SVP of engineering. Before joining Instructure in 2015, Steve led several engineering teams over his 20-year career and provided consulting services for technology companies, including Intel, Novell, Veracity Solutions, and inContact. Steve holds a bachelor’s degree in computer science and an M.B.A from Brigham Young University.

Kenny Nicholl

GM, EMEA

Kenny has spent his working life helping educational institutions and corporate organisations adopt new technologies and develop beneficial partnerships. As Instructure’s GM of EMEA Kenny Nicholl continues in that sweet spot, leading our EMEA team and helping our clients change their institutions and businesses for the better via Instructure’s software.

Before joining Instructure in 2014, Kenny was Commercial Director for Hobsons EMEA, overseeing a successful refresh and relaunch of the Hobsons brand. Prior to that, Kenny was Head of Sales at THUS, a cable & wireless business.