Customer Commitments for 2021
Here are some of the changes and improvements Canvas customers will see this year.
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Support and Implementation
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Top 5 Canvas Support Issues
Two members of the Canvas support team offer insights and tips based on the top five questions they get from educators and students.
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Raising Our Commitment to Global Support
Canvas family, Many of you are in the thick of returning to school, and we wish you the very best. Rest assured, our Support Team is working diligently to respond to all the customer requests in...
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Quick Start Guide for Canvas LMS
This quick-start session shows you how to get a course up and running on Canvas and helps smooth the transition to digital learning.
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Top 5 Canvas Support Tips & Tricks
While you’ve been preparing for the back-to-school season—however it looks for you this year—we’ve been rounding up our best resources and raising our commitment to global support to ensure you...
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Canvas Resource Roundup: 5 Best Practices
As summer comes to a close, we’re gearing up for an eventful start to the new school year. Whether you're going back with a distance, blended, or hybrid learning model, we've gathered our very...
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5 Must-Haves When Switching or Choosing an LMS
Whether you're looking to switch, expand, or upgrade your digital learning environment, this discussion between educational leaders can help.
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The Evolving Role of Our Customer Success Managers
As the Chief Customer Experience Officer at Instructure, customer success is near and dear to my heart. If you've been part of the #CanvasFam for more than a few years, you've likely noticed that...
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Lean on the New & Improved Canvas Community for Back-to-School Planning
It’s hard to believe that in just six short years the Canvas Community has grown from 5,600 users to over ONE MILLION today. It’s inspiring to see the collaboration, dedication, and care each and...
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Instructure’s Customer Support Philosophy
The last several weeks have been difficult yet inspiring in many ways. We have been witness to the fragility of health and life, and the resilience and tenacity of our human spirits. Across...
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A Letter to Our Customers About Global Support
I started my career in customer service and contact centers in August of 2000. I'm a passionate learner, and my lessons, though welcome, came hard and fast. Twenty years later, one lesson that...
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Choosing The Right LMS: What Leaders Need to Know
“The feedback we are getting from our parents after this experience is: We need one LMS. We need one solution. We need people to use it the same way. Now we have felt it, we have lived it, and we...
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LMS Evaluation: Building An Equitable Foundation for Digital Learning
As K-12 educators around the world have responded to the unprecedented changes in the education landscape, collective efforts were made to provide access to all students. First and foremost,...
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Quick Start Checklist for Teaching with Canvas
This checklist provides a high-level overview of steps to take as you continue to transition from face-to-face to online learning with Canvas. Unfortunately, there is no magic wand to...
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Executive Forum: Making the Switch to Canvas
Laura Brewer, academic technology expert at Wake Forest University, discusses her personal experience of switching to the Canvas LMS.
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First Look: Welcome to Canvas Series
Welcome to Canvas! This quick overview covers the importance of a learning management system (LMS), and particularly the Canvas LMS.
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