proHelp Analytics identifies roadblocks in the efficient use of Canvas LMS, such as where students struggle most, whether enough help is available, and whether the LMS requires clearer directions. proHelp Analytics helps answer these questions in a monthly report available to proHelp Enterprise subscribers.
At its core, proHelp Enterprise provides contextual help-markers for teachers, administrators, and students that contain a question, or questions, linking directly to Canvas documentation relevant to that page. These contextual markers enable teachers and students to find help quickly where help is needed most.
proHelp also records specific data points, providing the ability to track a wide variety of variables on broad user behavior. Our custom analysis can identify several key indicators of where to best focus your training or up-skilling efforts and how to track the effect on those training efforts over time.
Student View Anywhere
Over the past year, we've been working hard to add additional features to proHelp, including the "Student View Anywhere" button, which provides teachers with a "Student View" button on virtually every page of the Canvas LMS. Instead of navigating back to the home page to turn on Student View, the teacher can now switch to Student View from virtually anywhere and view the corresponding Student page.
proHelp also offers teachers easy access to Student Progress Data, which is helpful for large classes when tracking student progress.
We've also updated proHelp to meet WCAG2.1 AA standards, along with ARIA 1.1 where appropriate. We're continually updating contextual markers for admins, teachers, and students. proHelp systematically collects and ranks data from Canvas official documents and determines which help pages are most in demand, then matches them with corresponding locations in Canvas to make finding help easy.
Installing proHelp into Canvas can help reduce support calls and queries from students and updates teachers on new features and best practices.
You can download proHelp Basic, which provides help markers for all teachers, for free from the proHelp website. To unlock all help markers for teachers, administrators, and students, subscribe to proHelp Enterprise. And finally, proHelp Self Hosted offers institutions the opportunity to easily implement strict security and deployment protocols.