EMEA - Case Studies

Case Study: Liverpool John Moores University

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Liverpool, UK 18,000 Users Adopted Canvas: 2016 LJMU were looking for a flexible robust system and the ability to develop their own bespoke solution that would feel like a seamless experience for staff and students. The university moved from an on-premise to a cloud- native solution, drawn by the benefits of no downtime and the promise of a great user experience. Since choosing Canvas LJMU has created a personalised teaching and learning platform by developing LTIs that leverage Canvas functionality and are tailored for the specific needs of LJMU. Key Insights Prior to choosing Canvas, LJMU encountered a range of issues with their on-premise VLE that made it difficult to deliver the service they desired for staff and students. As is typical with an on-premise solution, LJMU were reliant on IT staff to provide database support whilst the Learning Technology Team provided technical and pedagogic support. The two biggest issues LJMU faced were managing the upgrade cycles and the need for bespoke tools. For institutions that have moved to Cloud solutions, the idea of lengthy downtime is a thing of the past and struggling with this was a key driver for LJMU choosing Canvas, a cloud-native platform. The upgrade cycles left LJMU without a system for two weeks per year which was a particular struggle for the university as they run non-standard programmes over the summer. This meant that there wasn't a good time to have a shutdown and teaching and learning would always be affected. In addition to planned downtime, LJMU also struggled with 2-3 days of unexpected downtime which left teachers and students without access to critical learning materials and assessments. LJMU built a business case to change their VLE to a Cloud solution and began the process by holding focus groups with academics and programme leaders to develop requirements. Canvas outperformed its competitors and situated itself as the leading viable learning management system. The key to their success in transitioning from their existing VLE to Canvas was keeping academics engaged throughout the process, involving them in the procurement and asking for feedback in reviewing tools. Once Canvas was selected, the TEL team offered support and provided mandatory training for staff, successfully training over 1000 staff. Teachers were given the flexibility to use Canvas in the way that was most helpful for them which has resulted in a good level of usage across the board. www.instructure.com/en-gb Liverpool John Moores University Case Study Personalising education with Canvas Liverpool John Moores University is a modern post '92 university rooted in the Liverpool City Region but with a global presence. Professor Mark Power, Vice- Chancellor and Chief Executive, describes the institution as " transforming lives and futures, by placing students at the heart of everything we do. " Driven by their student-centric focus, LJMU moved to Canvas with the aim of delivering a more personalised experience for teachers and students. THE CHALLENGE THE SOLUTION

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