Legal 

Find legal information and resources whether you are a prospective or existing customer or partner. You'll find answers to questions about our agreement terms, policies, intellectual property, and compliance.

• Customers
• Partners
• Policies and other documentation

Master Terms and Conditions

When your organization purchases or subscribes to any of our products or services, the arrangement is subject to our Master Terms and Conditions. These outline the basics: what we both promise to do, how you can use our products, any limits or restrictions, fees, warranties, and other important details.

Acceptable Use Policy

Our Acceptable Use Policy covers how our services can be used. It explains what’s not allowed (e.g., unauthorized access, disrupting the services, or other misuse) and when those rules are considered broken.

Privacy and Data Protection

We publish privacy notices that explain how we collect, use, store, and protect personal data. We adhere to principles of transparency, security, integrity, confidentiality, and accountability.

Acceptable Use Policy

Our Acceptable Use Policy covers how our services can be used. It explains what’s not allowed (e.g., unauthorized access, disrupting the services, or other misuse) and when those rules are considered broken.

Privacy and Data Protection

We publish privacy notices that explain how we collect, use, store, and protect personal data. We adhere to principles of transparency, security, integrity, confidentiality, and accountability.

Partner and Reseller Terms & Conditions

If you participate in our partner program, your relationship with Instructure is governed by specific Partner Terms and Conditions.

Privacy and Data Protection

We publish privacy notices that explain how we collect, use, store, and protect personal data. We adhere to principles of transparency, security, integrity, confidentiality, and accountability.

Intellectual Property

Our Agreements define the ownership of intellectual property as between Instructure and you. Any licenses we grant to use Instructure trademarks are subject to the Instructure brand guidelines.

Legal Compliance

Here you’ll find information and documentation regarding how Instructure maintains compliance with local and international laws, as well as accessibility mandates.

 

• Accessibility Mandates
• Modern Slavery Act

Trust is the foundation of our business. Full stop.
It’s what allows our customers and partners to choose us — and stay with us. So we treat it that way. Not as a tagline, not as a checkbox. As a responsibility.
For us, trust shows up in the details:
Being rigorous about data privacy and protection.
Holding ourselves to high standards of governance and compliance.
Building and innovating responsibly, with ethics at the center — not bolted on at the end.
This isn’t optional work. It’s core to who we are.
Our commitment is simple: we will protect what’s entrusted to us and lead with integrity in everything we build, every decision we make, and every partnership we support.

That’s the standard. And we hold ourselves to it — every day.

Matt Kaminer,
Chief People and Legal Officer 

Contact information

Legal Department

Instructure, Inc.
6330 South 3000 East, Suite 700
Salt Lake City, Utah 84121 USA

Email: legal@instructure.com (for policy- or agreement-related inquiries)

Disclaimer

This page provides a summary of major legal documents and policies. It does not replace or modify the actual agreements or policies, which govern your legal rights and responsibilities. For full terms, always refer to the agreement or policy text itself.