Media Resources | Instructure

Instructure Trust Center

In the pursuit of delivering dynamic learning experiences to every student, everywhere, trust emerges as one of the profound cornerstones in our approach and the bedrock upon which meaningful relationships are built with our customers and users.

The Instructure Trust Center exists to share how we secure our platform and foster genuine human connections to create the perfect environment in which learning takes place.

Foreword from the CEO

Dear Customers,

I am thrilled to introduce our new Trust Center, a website to highlight our commitment to building products that are secure and private by design. I deeply value that learners, educators, and all in the learning community entrust us with the responsibility of safeguarding their data. In return, we at Instructure make the commitment to our customers to;

Design our products to only gather the necessary data to deliver our services

Exercise full transparency surrounding our privacy and security processes

Build security and privacy into all our products and all areas of our business

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Steve Daly, CEO, Instructure

I also want to emphasize that our dedication to security and privacy begins at the highest levels of our organization – starting with me, and our board. Your faith in us drives us to continuously innovate and exceed your expectations. Together, we will shape a future where education and technology coexist harmoniously, built on the pillars of trust, security, and privacy.

Thank you for being on this journey with us.

Keep learning,

Steve Daly

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Security

Security is built into the fabric of our cloud platform, infrastructure, and processes, so you can rest assured that your data is safeguarded.

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Reliability

At Instructure, we pride ourselves on the exceptional level of uptime we offer to our valued customers. With unwavering confidence in our systems, we not only guarantee but consistently deliver an annual uptime of 99.9%. 

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Compliance

At Instructure, we consider compliance as a top priority and consistently strive to uphold the highest standards of regulatory compliance and industry best practices. We have established a comprehensive framework that encompasses various essential components to ensure our compliance objectives are met.

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Privacy

We believe that privacy is a fundamental human right. Our Privacy Center details our commitment to this and explains how we process user data at the direction of our customers to provide our products and services. Additionally, our Privacy page provides FAQs on how we uphold our privacy commitments.

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Meet our Trust Leaders

Our people are our most valuable asset.

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Roshan Popal Chief Information Officer

Roshan Popal

Chief Information Officer
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Yisehak Lemma

Yisehak Lemma

Chief Information Security & Privacy Officer
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Deepa Talreja - Director of Compliance

Deepa Talreja

Director of Compliance
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Daisy Bennett

Daisy Bennett

Associate General Counsel & Data Protection Officer

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