I was really excited about the opportunity to insert messages at the place where people need help—that in the right place, at the right time.
Instructional Designer, San Diego State University
Make navigating technology a breeze.
Insight into Canvas Use
Insightful dashboards and dynamic reporting provide administrators with a bird's-eye view of how deeply students and teachers are engaging with Canvas tools. See exactly which features are being adopted and who needs additional support.
Deliver Support Right When They Need It
Save your teachers, students, and families time and energy, so they can invest it where it counts. With help articles, tips, and explanations available where and when they need it, they won’t be frustrated searching for the right support resources.
Build Capacity and Remove Barriers
Impact delivers in-app messages and tips, which means more time and focus dedicated to teaching and learning and less on navigating the technology. Onboarding new teachers and welcoming new students to your school has never been easier.
Create a Culture of Self-Help
No matter their location, time of day, or night, Impact connects users of all levels to a higher level of support through the self-help support tab available 24/7, so they never feel stranded or overwhelmed.
Measure the impact of edtech
Schools put a lot of effort into onboarding, training, communication, and support, but are often challenged to measure their effect on technology usage. Impact’s insightful dashboards and dynamic reporting show exactly which features are and aren't being adopted and by whom, so administrators can provide targeted outreach and resources.
Drive action with in-app messaging
Increasing technology adoption starts with making users aware of the tools available to them and how these tools can help improve teaching and learning. Reach students and teachers through targeted in-line messaging to communicate and guide them through tasks.
Simplify support for your users
When teachers and students need support, they need answers in context, as soon as questions arise. Provide out-of-the-box self help content and easy access to support channels, empowering students and educators to focus more on teaching and learning.
Lower support costs
Reduced time to resolution
Increased user satisfaction
We use [Impact] proactively to connect our users (students, faculty, and staff) with the support materials and increase their use of the tools.
Director of Academic Technology, Community College System of New Hampshire