WE HAVE YOUR BACK

Experienced Support Every Step of the Way

Our expertise: helping thousands of schools align their vision to successfully implement Canvas and all our products. With our in-house experts, you’ll have the support you need to set strategy in motion, launch your LMS initiative, engage students and teachers, and continually assess ways to improve.

HOW WE HELP

Explore our service offerings.

What sets us apart? Drawing on deep experience and change management best practices, we’ve designed the Canvas Success Model. This proven framework and tools help successfully transition administrators, students, parents, and teachers.

Change management

Migration, implementation, and adoption

Student engagement

Two people sitting in chairs by window having conversation

Canvas services for every need.

Whether your focus is on educating front-end users or implementing back-end integrations, we have the services to help you succeed.

Illustrations+shapes 193

Strategic Consulting

From planning to execution, we’re ready to provide support throughout the Canvas Success Model. Following a comprehensive discovery process, we can guide you through the change management process and develop actionable plans focused on getting to your desired future state. With an aim to increase platform adoption, student engagement, and other specific initiatives, we offer customized consultation and targeted coaching and will tailor both the content and the experience to support your institution.

Illustrations+shapes 26

Product Training & Professional Learning

Our training services help faculty, staff, administrators, and leaders learn how to use any of our products. Customized training and professional development can be onsite or online, while our subscription training portal offers a menu of topics available on demand, 24 hours a day.

Illustrations+shapes 111

Instructional Design

Make the transition easier by working with our team of seasoned instructional designers on course templates, course evaluations, course enhancements, and design workshops. We can also create custom content for everything from program strategy and instructional approach to learner experiences and faculty interactions to assessment and badging options.

Illustrations+shapes 10

Custom Learning Services

Do you need specialized content or have additional needs for your Canvas courses? Engage with custom learning services to add animation, video production, translation, and more.

Illustrations+shapes 85

Custom Development

With our custom development services, you can extend Canvas functionality, establish integrations, get advanced reporting, and access consultation services to help aid your development teams doing the same.

Illustrations+shapes 200

Implementation Consulting

We provide expert technical consultation to assist your technical teams in implementing our products. Depending on the level of implementation, we can also provide a remote project manager, customized project plan, technical expertise, and remote or onsite face-to-face working sessions.

Illustrations+shapes 165

Migration Services

We offer a number of content migration services to help transfer data from other platforms into Instructure’s hosted products. Migration services range from bulk automation of existing migration functionality to a white-glove level of review and migration services based on project needs.

Illustrations+shapes 94

Partner Services

Working with our Canvas services team, you’ll get support to implement partner solutions such as Unicheck, Big Blue Button, Badgr, Eesysoft, and more.

Illustrations+shapes 107

Technical Consulting

Beyond implementation, we offer ongoing technical consulting to make sure you’re getting the most out of Canvas. Let us help you review best practices around SIS, authentication, LTI usage, or other integrations with Canvas. We also provide consulting services for your administrators on best practices around administrating Canvas.

People looking at laptop at event

CHOOSE YOUR TIER

Canvas support: Access a world-class helpdesk solution.

Staffed by in-house Canvas experts, we offer service-level agreements to provide quick resolutions to questions and problems. With a variety of support tiers, you can choose the level of support you need, including Tier 1 24/7 direct support for all users.

With some platforms, implementation can take a year, but we implemented Canvas in four to five weeks. The turnaround time was impressive, and we learned how easy it is to make the system work.

Michael White

Dean of Applied Management, Dunwoody College of Technology

Not sure what you need? Let us help.

Contact us today to learn more about the Canvas Success Model and all our service offerings.