Keep your remote employees on track

Give your remote workers the tools they need to succeed.

Now that millennials are becoming a dominant force in the workplace - and globalism is taking hold - things are changing a bit. One of the biggest shifts in the modern workforce is the ability to work remotely. Your remote employees have different needs and challenges than your people in the office—so how do you provide them with the support and training they need for success? Well, we have some ideas to get you on the right track.

80-90% of the workforce would like to telecommute at least part time

This may seem a bit on the nose, but you need to pick the right person for the job. Not everyone is cut out for working from home. To hire a good remote worker, consider candidates who have worked remotely before, have run their own business, can make mature decisions independently, can communicate clearly, and who are goal-driven.

65% of employees want more feedback

Over-communicating is a good thing with remote employees—however, make the majority of your communication feedback. Also, be available, transparent, manage expectations, and be clear with all of your written messages. Without the additional help of body language, you’ll need to be very clear with your employees about what their goals are and what your expectations are with them.

50% of jobs could be performed remotely

Leverage technology to collaborate. Whether it’s chatting, sharing slides, training, or assigning work, you should use technology to your advantage. You don’t need to spend your whole budget on software or apps when there are free or affordable alternatives like Bridge LMS, Slack, ToDoist, Basecamp, G-chat, and GoToMeeting.

Over 77% of U.S. companies use some form of online training

Always provide your employees with more learning opportunities. A modern LMS like Bridge can take online training further, with cloud-based courses that can be accessed anywhere with any internet-enabled device. Bridge is a good choice for managers because it provides real-time analytics, which make it easier to identify gaps in your training and easily prioritize learning for your team.

Remote workers increased 103% from 2005 to 2015

Embrace and master remote team management. The remote trend shows no signs of slowing down, which means it’s a good time to streamline your remote management practices. Be aware of your team’s expectations and don’t forget to schedule some face time (even if it’s over FaceTime) to get to know your team beyond emails.

These management approaches will ensure your remote sales team is not only making their quota from their kitchen table, but improving their skills and career along the way. Hire the right people, implement the right practices, and enjoy the benefits of your forward-thinking.

Want to learn more about how to manage the evolving modern workforce? take a look at our e-book “Workforce 2020” for some helpful tips.

Published November 2016 by Instructure, Inc.
© 2016 Instructure Inc. All rights reserved.

The Best Training Mix for the Modern Workforce

Learning is much more than absorbing information during onboarding or on-the-job practice. You can help keep employees engaged and successful with a mix of different training methods. We’ve compiled a list of the most effective types of training - have a look.

Formal training: class is now in session

Formal training refers to courses or content developed by an instructor, including:

  • Classroom training or lectures

  • Online training courses

  • Conferences


    Certification programs

Only about 10% of employee learning comes from formal training and assignments, so be sure to focus L&D planning (and dollars) on multiple training components.

Social learning: breakroom > classroom

Employees obtain knowledge informally through community and ongoing interactions.

About 20% of learning comes from social interactions.

Today’s workplace is all about collaboration. In order to thrive, companies must facilitate social learning by:

  • Creating a culture of collaboration and knowledge sharing

  • Using technology, like a learning management system, to create formal and informal learning experiences

  • Providing adequate tools and space for working and learning together

Self-directed learning: Autonomy takes the spotlight

Allow employees to learn on their own time, on their own terms:

  • Tap into the autonomy millennials want

  • Use a cloud-based e-learning platform - like Bridge - that’s compatible with mobile devices

  • Provide a library of non-required courses for employees to take on their own

  • Use participation to help determine the next generation of leaders

Don’t forgo the guidelines: 95% of millennials are driven by the meaning and outcome of training and learning, so be sure to provide some direction and check in periodically.

just-in-time training: knowledge right when they need it

Empower workers with access to the right info at exactly the right moment by:

  • Creating a central library with job and company-specific resources

  • Ensuring all your information is clearly labeled and organized for easy access

  • Utilizing mobile compatible training

interactive training: use it so you don’t lose it

Interactivity makes people smarter: 90% of knowledge is retained from immediate application, like answering a question or taking action.

Provide your employees with learning that gets them involved with:

  • Team activities

  • Quizzes

  • Games

  • Interactive videos

  • Course-level advancements

So, are you ready to revamp your training methods? Using a learning management system like Bridge can help you incorporate all the methods discussed above for the ultimate L&D harmony.

Published November 2016 by Instructure, Inc.
© 2016 Instructure Inc. All rights reserved.

Why Mobile Learning is a Must for Sales Teams

You already know that training is essential when it comes to improving sales, but you might not know which training methods to try. While there are many great strategies to consider, one that every sales team should be incorporating is mobile learning. Here's why.
In order to be an effective sales team, members need to understand the product they're selling, as well as their clients' industry, like the back of their hand. Knowledgeable sales staff are often more comfortable when talking with potential customers, which is important because the more comfortable your staff is when talking with clients, the more likely they are going to be able to sell your product.
Enter mobile learning. Unlike in-class training and other methods for learning, mobile learning enables staff to train on the go, any time of the day. Why is this important? Imagine a scenario in which a sales rep is traveling to meet with a potential client. While waiting in the airport or sitting in the passenger seat of a car, the rep has some time to kill. This is the perfect opportunity to brush up on the client's company and the product the rep is selling.
With mobile learning, your sales team can do just that. The sales rep shows up to the client meeting well-prepared and ends up closing the deal. While staff can certainly prepare for a meeting without the use of their phones, mobile learning allows them to prepare up until the last minute, keeping valuable information fresh in their mind.
Mobile learning is also beneficial because it provides bite-sized chunks of information. Small pieces of information, rather than long courses or in-class training sessions, can have more of an impact, ensuring sales reps are actually learning and understanding the information you've provided.
In today's modern age, cellphones often feel like a necessity. Now, your phone can prove to be even more useful with mobile learning. Help your sales staff achieve success by incorporating mobile learning into your training process.

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