If you’re American, then you likely critique with kid gloves. You pepper the recipient with a sprinkling of positive feedback and then you give them the tough blow. If you’re Dutch, you say it like it is. No kid gloves. Which method gets the best results? In a recent WSJ article, Erin Meyer, a professor of organizational behavior at INSEAD, says the answer depends on where you’re giving the feedback.
He hates my work, but he doesn't hate me
Nov 03, 2014