Although the workforce landscape for higher education might not be evolving as rapidly as it is for corporations, it is changing nonetheless. Contributing factors include retiring tenured employees, the changing nature of work and relevant skills, purpose-driven careers and work, the constant need to be challenged and learn something new while feeling empowered to try new paths and interests. As these new facets become table stakes for the new workforce, training and development teams are finding themselves having to find technology designed to provide a more cohesive employee-centric experience.
“We have employees who are earlier in their professional careers, and their expectation is that they are going to be developed here. I receive requests every day for all types of training and recommendations for development. As a steward of higher learning, we are responsible to provide those opportunities,” said Jennifer Derry, Director of Training & Staff Development at Villanova University. As more institutions of higher education are creating learning experiences that address cross-functional needs, they are looking to technology partners like Bridge to provide a robust, comprehensive solution that go beyond basic learning requirements. They look to invest in a long-term partner who can deliver:
- Increased standardized knowledge flow across departments and teams, while maintaining alignment and focus on goals
- Creating personalized learning experiences with “just in time,” relevant content
- The ability to increase awareness of compliance, safety, and risk management
“We quickly realized that in order to change professional development culture, HutchCC needed to change the mechanism. So we set off to solve the mechanism problem. We created a rubric that the solution needed to address and Bridge checked off the boxes,” said Loren Morris, Chief Technology Officer about how Bridge helped transform the learning culture for professional development at Hutchinson Community College.
As static knowledge can easily become a barrier to success in this rapidly evolving world, the most successful teams and individuals adapt to change, rather than stick to how things used to work. Uncertainty is the new rule, and disruption is affecting every industry. Both employers and employees need to embrace a more fluid mindset when it comes to career planning. That’s why as this new generation is entering the workforce and becoming the majority, they are prioritizing “earning and learning” and a purpose-driven career over a long-term role with the same organization.
Employees want to be in charge of their own careers, but also expect active coaching and participation from their employers. Forward-thinking organizations, especially those who realize that boomerang employees are more commonplace, should help their employees uncover what’s next for them—even if that means they may end up leaving. Organizations that thrive in today’s economy understand that they don’t control people and that employees who are not excited about or feel challenged by their jobs will end up leaving. However, by receiving the right tools and development opportunities, employees can—and will—stay with their current employer.
“Our employees love working here, but for them to move forward in their career, they need to be able to find development opportunities. The data from our exit surveys was telling me that former employees just didn't feel like they were going to find that here and it creates an imperative to me, as someone invested in the development of our talent to do something about that. Community and unity is ingrained in everything we do here at Villanova. It’s in our core values ‘Veritas, Unitas, Caritas,’ which literally translates to Truth, Unity, Love. Our people, culture, mission, and values are centered on a sense of community. We have to create a culture and community of learning. In a decentralized environment like ours, being able to gather all learning for employees under a single umbrella system, like Bridge, allows for better, more efficient development. Our employees are empowered to use a tool that makes their jobs easier and creates shared learning experiences, both in person and online. To me that’s success,” said Jennifer Derry, Director of Training & Staff Development at Villanova University.
Adding to how Bridge can easily bring a seamless learning and development experience for employees, Dr. Rhonda Corwin, Director of Online Education at Hutchinson Community College, said, “The goal for Online Education and HutchCC is to plan for a future where employees learn quickly and are trained in skills needed to complete their work. Bridge can make that happen. We want to train our people so well that they can leave for other opportunities, but they’ll be so happy that they won’t want to go anywhere else.” With the Bridge employee-centric learning and development solution, higher education institutions like the Villanova University and Hutchinson Community College enables a culture of continuous learning and development.
To learn more about how Villanova University and Hutchinson Community College are preparing tomorrow’s workforce with technology-first, impactful learning and development with Bridge Learn, contact us at [email protected] or 877.576.5364.